Thanks for attending the Contact Center Virtual Summit! We’re here to help you, but we’re also a very small team and Customer Support can get pretty overwhelming when thousands are attending an epic online event like this.
1. Before opening a ticket, please review the following Frequently Asked Questions.
2. If your question is not answered, please submit a Customer Support ticket at the bottom of this page.
Abraham & Jim
Sorry about that! Our system automatically generates a confirmation email and immediately sends it. There are a few common issues:
If you are still unable to find your confirmation email, please submit a support ticket below.
Yup, just go ahead and fill out the form below and we’ll take care of it right away. Be sure to enter your full name and the email address you used when you purchased so we can find your order. Thanks!
Sorry you missed it! Unfortunately, we must stick to our schedule since we have a lot to cover during the 5 days of Expert Sessions.
Another way to see any missed expert sessions (or to view those later in the week) is to purchase the Contact Center Virtual Summit Premium Pass, where you’ll get UNLIMITED ACCESS to 35+ expert sessions plus $5000+ in exclusive limited time bonuses. Click here to learn more the Contact Center Virtual Summit Premium Pass.
There are many possible reasons for this issue:
Thanks for reading! If you still need our help, please submit a ticket below! We’ll get back to you as soon as we can. Promise!
This support system is intended to address technical issues and concerns for the Contact Center Virtual Summit online event itself. We encourage you to participate in the Facebook comments/live chat below each presentation and/or reach out directly to the speaker who is most relevant to your question via their established communication channels. We are unable to answer any specific summit topic related questions through this system. Thank you.
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